Cool Buddy
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Shipping within Germany via DHL - Parcel
Free shipping on orders over 60€. For orders under 60€, shipping costs 3.90€.
Shipping within Belgium, the Netherlands, Luxembourg, France, and Austria via DHL - Parcel
Free shipping on orders over 60€. For orders under 60€, shipping costs 7.90€.
Shipping costs within the EU via DHL - Parcel are 7.90€.
Shipping costs to Switzerland via DHL Parcel are 15€.
Returns
All items can be returned within 14 days at your own expense without providing a reason. You can register your return in our returns portal. If you have any questions about returns, please visit our FAQ page.
Promotion: When returning a promotional item, all included in the promotion must be returned.
Length: 41 cm, Width: 15 cm, Height: 36 cm
Shopper
For information on how to care for the material, click here.
FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Delivery time via DHL parcel is usually:
- 1–4 business days within Germany
- 2–5 business days outside Germany
During peak shipping periods, delivery may be slightly delayed.
You can check the shipping status of your package at any time using your tracking ID.
If you placed your order over the weekend, it will be processed on the next business day.
Note: For orders containing different items, the delivery time of the product with the longest delivery time applies. You can always find this information for each product.
Is there a discount code?
As a member of our Hey Marly Club, you can earn points with every purchase, which you can later redeem for discounts in our online store and at our store in Cologne. Also, sign up for our email newsletter so you don't miss out on any offers or exclusive deals!