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Shipping within Germany by DHL parcel
Free shipping from a purchase value of 60€. Shipping costs below a purchase value of 60€ are 3,90€.
Shipping within Belgium, Netherlands, Luxembourg, France and Austria by DHL parcel
Free shipping from a purchase value of 60€. Below a purchase value of 60€ the shipping costs are 7,90€.
Shipping costs within the EU by DHL parcel are 7,90€.
Shipping costs to Switzerland by DHL parcel are 15€.
Returns
All purchased items can be returned within 14 days without giving reasons at your own expense. You can register your return in our returns portal. If you have any questions about returns, please visit our FAQ page.
Promotion: When returning a promotional item, all items included in the promotion must be returned.
Cell phone pocket: length 11 cm, width 2 cm, height 20 cm Mini pocket: length 12 cm, width 2 cm, height 8 cm
Crossbody bag
You can find information on caring for the material here.
FREQUENTLY ASKED QUESTIONS
How long does shipping take?
The delivery time by DHL parcel is usually:
- 1-4 working days within Germany
- 2-5 working days outside Germany
The delivery time may be slightly delayed if there is an increased volume of shipments.
You can view the shipping status of your shipment at any time using your tracking ID.
If you have ordered at the weekend, your order will not be processed until the following working day.
Note: For orders with different items, the delivery time of the product with the longer delivery date applies. You can always find this information on the respective product.
Is there a discount code?
As a member of our Hey Marly Club , you can earn points with every purchase, which you can later redeem for discounts in our online store and at our store in Cologne.
As a member, you'll receive our newsletter via email so you'll never miss out on offers and exclusive deals again!
Join Hey Marly now!